Frequently Asked Questions (FAQ)

1. What type of products do you sell?
We sell digital car and truck repair manuals (PDF Files) that contain step-by-step instructions, diagrams, and repair procedures for different vehicle models.

2. How will I receive my product after purchase?
After placing your order, your selected repair manual will be delivered digitally via email within 24–48 hours.

3. Do you ship physical products?
No. All our products are digital files (PDF) — no physical delivery is required.

4. What if I am not satisfied with the product?
If you are not satisfied with your purchase, you can apply for a refund within 24 hours of receiving the product. Please check our Refund Policy for full details.

5. Can I request a specific car or truck manual that’s not listed?
Yes, you can contact us through our support page, and we’ll do our best to arrange the manual for you.

6. How long does the refund process take?
Refunds are typically processed within 7–15 business days, depending on your payment method. Any applicable transaction fees may be deducted.

7. Can I share or resell the manual I purchased?
No. All manuals are for personal use only and cannot be resold, shared, or redistributed.

8. Do you ship physical books or CDs?
No, we only sell digital downloads. This allows for faster access, lower costs, and no waiting for delivery.

9. What payment methods do you accept?
We accept secure online payments through major credit/debit cards, PayPal, and other trusted payment gateways.

10. Is my payment information secure?
Yes, your payment is processed through encrypted, secure third-party platforms. We do not store any credit card or financial information on our servers.

Special Note: Since all our products are downloadable and once the file is downloaded, it is not possible to return it, so please check the details before ordering. For any issues or questions, please contact us.

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